Now that the Cradle is out, I thought I’d do a quick post of the most popular questions that are coming in:
#1) Sometimes the Cradle locks on to the GPS signal quickly, and sometimes it seems to take forever. Why?
#2) I’ve hooked up the GPS Cradle to my car stereo (or my FM transmitter) and can listen to my music through my car stereo. But when I plug in the cigarette lighter power adapter, the audio suddenly stops playing. What’s going on? (Don’t worry – your Cradle isn’t broken.)
#3) When I’m running your NavAtlas app, or another GPS app, my iPod battery drains really quickly. Help!
Q) Sometimes the Cradle locks on to the GPS signal quickly, and sometimes it seems to take forever. Why?
A) Two tips here:
First, try temporarily turning off WiFi on the iPod. This makes the iPod pay attention to the signal from the GPS Cradle sooner than it normally would, and can make dramatic improvements in how long it takes to determine your position. Once the iPod is showing your location (in any app), you can turn WiFi back on.
Second, keep an eye on how you have the Cradle positioned. The GPS antenna is near the top of the Cradle, but it points out the back – not straight up. So if you put the Cradle down on the dashboard, or put it in your pocket, make sure you position the back of the Cradle facing up. Otherwise, you may lose the signal after a minute or two.
Q) I’ve hooked up the GPS Cradle to my car stereo (or my FM transmitter) and can listen to my music through my car stereo. But when I plug in the cigarette lighter power adapter, the audio suddenly stops. What’s going on?
A) First of all, your GPS Cradle isn’t broken. The issue is that some car stereos need a special type of cable to work with powered audio accessories like the GPS Cradle. Not all car stereos need this cable – in fact, most don’t – but if this problem is affecting you, let us know. We’ll send you the cable you need at no charge. Just call us at 866-382-5476 or email us at cs@dualavcom. If you email us, let us know you need a “ground-isolated audio cable for the XGPS300″, and give us your name/address/phone number so we know where to send the cable. Bottom line: your Cradle is fine, you haven’t hurt your car stereo or the Cradle, and you just need to get that cable from us to solve the problem.
Q) When I’m running your NavAtlas app, or another GPS app, my iPod battery drains really quickly. Help!
A) Navigation apps typically don’t let your iPod go to sleep. They may let the iPod screen go dark to save power, but they keep the iPod awake in the background so that it always has current information when you want to know your location. Even if you hit the top button to make the iPod go to sleep, it may not really go to sleep. The result is that your iPod battery drains much more quickly than you’re accustomed to.
You can combat this, and save some battery life, by exiting the navigation/GPS app if you won’t be referring to it for awhile. Without an app constantly requesting location updates, the iPod can sleep – and consequently save power.
The obvious tradeoff here is battery life vs. the inconvenience of having to open an app when you need to check your position.
(In the car, BTW, this isn’t a problem – if you put the Cradle in the car mount, and plug in the power adapter, both the Cradle and the iPod will be powered/recharged at the same time.)